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Safety & Security

Verified sellers. Encrypted payments. Real humans backing every trade.

Every ticket on TKTZ goes through identity verification, airline-portal cross-check, and partner-network underwriting before it appears in the marketplace.

01

Identity verified - every seller.

Every TKTZ seller passes Sumsub KYC - the same identity stack regulated banks and exchanges use. Passport, selfie liveness, biometric match, sanctions screening. No anonymous resale, ever.

  • Government ID document check
  • Liveness biometric match
  • Sanctions + PEP screening (PCI-DSS aligned)
Identity · Step 1
Passed
Passport · verified
processed by Sumsub
Liveness check
98% biometric match
Sanctions screening
Clear · ongoing monitoring
02

Portal-verified - every ticket.

We log into the airline's own portal and confirm the ticket exists, the route matches, and the seat is real. Re-checked any time the listing changes. Full audit trail visible to the buyer before they pay.

  • Direct portal handshake (not just a screenshot)
  • Re-verified on price change or seat update
  • Timestamped proof visible in the listing
Portal cross-check · Step 2
[12:44:01] ticket file received
[12:44:02] connecting to portal.britishairways.com...
[12:44:03] authenticated
[12:44:04] route: LHR → JFK · 14 Jun
[12:44:05] seat: 12A · economy
[12:44:05] status: CONFIRMED
[12:44:06] proof saved · timestamped
[12:44:06] ✓ ticket verified against airline record
03

Payment back to original card.

When a ticket sells, the seller's payout goes back to the exact credit card they used to buy the original ticket. No new accounts to open, no wallets to manage, no wire transfers to chase. PCI-DSS-aligned end-to-end.

  • Card data tokenised - TKTZ never sees the raw PAN
  • Payout within 3 business days of sale
  • Buyer pays the same way - through one of our regulated partner gateways
Payment · Step 3
PCI-DSS
Payout destination
Visa •••• 4242
the same card used to buy the original ticket
Buyer pays through partner gatewayD-0
Ticket transferred to buyerD-0
Seller payout to original cardD-3
04

Backed by the partner network.

Every transaction sits inside a relationship with a regulated travel partner (Kishrey Teufa today, ISSTA + Ophir Tours coming). They underwrite the booking record, hold the customer relationship, and step in if anything's off.

  • Real customer-service phone lines (not just chatbots)
  • Partners hold formal IATA licences
  • Disputes routed to a human within 24h
Partner underwriting · Step 4
Active
KT
Kishrey Teufa
Active integration · IL
IS
ISSTA
Integration in flight · IL
soon
OT
Ophir Tours
Pilot · IL
soon

Questions about security?

We answer security questions personally. Partners can request a full compliance brief on request.